![]() ![]() ![]() Resist the temptation to vent your anger. ![]() Even if you want to tell the scammer where to stick his message, all you’ll be doing is confirming that your email address is active and making it more likely you’ll get even more spam. Once Amazon has processed your replacement request, a new order with (hopefully) the correct item will be made. From the Reason for return menu, select the Wrong item sent option. The links in such emails are also uniquely linked to your email address - by clicking on any of them, you’re confirming your email address is active and that will likely make it a bigger target for future scams. Go to the Your Orders section and select the item you want to be swapped. a fake Amazon support form), or a site that installs malware. The links in these emails may take you to a site that is harvesting personal details (ie. Second, you’ll be confirming your telephone number is vulnerable to such fraud, which means you can expect a vast increase in scam calls in future. First, it could be a premium-line scam that means the call will cost you lots of money. Even if you’re sure it’s a fake and are ringing out of curiosity or to give them a piece of your mind, you’re making a big mistake. What you should NEVER do with these emails Bingo! Your identity has just been stolen and now there’s every chance your credit card will be used for fraud. The scammers are hoping you’ll ring that number to cancel the order, at which point they will probably ask for personal details such as your name, address and credit card number “for security reasons”. That’s not a genuine Amazon line - if you Google the telephone number, you’ll find others reporting it’s a fraud. That’s where the telephone number comes into play. The scammers are hoping you’ll spring into action to cancel the order. The goal of the email is to instill panic - someone’s ordered an expensive iPhone on your account and they’re having it delivered to a different address. You can also create a custom order status to display here for selection. The options that display in this field are based on the default status options in Magento. Select the status you want to use for newly created orders imported from Amazon. In this case, the order confirmation was for a new iPhone. Processing Order Status: Enables when Order Status is set to Custom Order Status. Why bother sending these emails, you may wonder? What are they hoping to achieve? In most cases this Amazon order processing will. All of these signs combined are confirmation that this email is not genuine. A pending order is sometimes just Amazons way of explaining that your product is being prepared and processed. It has no street name, for starters.Įlsewhere in the email there are typos that Amazon wouldn’t let slip through. The address the package is supposed to be sent to is clearly wrong. The “Call our Toll-Free” line just cuts off, for example, and then rolls into another line prompting you to call a number (we’ll come back to that shortly). In the email above, for example, there are clear errors that genuine Amazon emails wouldn’t make. ![]()
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